Shipping & Returns

Shipping

International Orders & Customs

For orders shipped outside the region, any applicable customs duties, taxes, or fees are the sole responsibility of the recipient. These charges are not included in the item price or shipping cost and are determined by your local customs authority. We recommend contacting your local customs office for more information regarding potential import fees.

Returns

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return most unused and unwashed items in their original packaging within 30 days of delivery for a refund or exchange.

• Sale items and accessories are final and cannot be returned or exchanged.
• Returned items must be in their original condition: unworn, unwashed, and with all original tags attached.
• The customer is responsible for the cost of return shipping.

How to Initiate a Return

To start a return, please visit our Returns Center at https://layeredtempo.com and follow the instructions. You will need your order number and email address. Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original method of payment within a certain number of days. Please note that shipping costs are non-refundable.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will gladly assist you and arrange for a replacement or refund. In such cases, a prepaid return shipping label will be provided.

For any other questions regarding our shipping or return policies, please see our FAQ page.